Refund Policy

All purchases for digital downloads made on gagavideoeditor.com are non-refundable or exchangeable. Due to the intangibility of the product (digital download), no requests for refunds are accepted. For questions please contact us support@gagavideoeditor.com

FAQ

Find the most frequently asked questions below.

  • You will receive an email link giving you access to download your files. Be sure to use a real email and make sure there's no typos so you can get your goods with no delay. Access never expires and you will be able to download the files again and again.

  • No installation needed. Our product contains 12 MOGRT files. Simply drag and drop the files into the Essential Graphics panel in Premiere Pro.

  • Due to the nature of digital downloads being irrevocable, all sales are final.

  • Our assets are fully compatible with Adobe Premiere Pro and After Effects 2021, 2022, 2023, 2024 & 2025.

  • All transactions made through our online store are handled by Paypal. If you’d like to pay with credit card you can purchase our products through GUMROAD.

  • We understand that every video is unique. Some tell their story in a few quick moments, others take a journey. With both longer and shorter versions, horizontal and vertical orientations, 4K and HD resolutions available, you have the flexibility to fit your specific needs, ensuring every edit is perfect, no matter the length or format. Whether you’re working on a widescreen or a vertical social media reel, our pack adapts to your needs effortlessly.

  • Digital product orders cannot be canceled or refunded once payment has been processed. If the digital product you download does not match what was advertised, reach out to us at support@gagavideoeditor.com to let us know!