FAQ

Find the most frequently asked questions below.

  • You will receive an email link giving you access to download your files. Be sure to use a real email and make sure there's no typos so you can get your goods with no delay.

  • No installation needed. Our products contains MOGRT files. Simply drag and drop the files into the Essential Graphics panel in Premiere Pro.

    Or open the templates in After Effects:
    File > Open Project    , navigate to the MOGRT file, and click Open; After Effects will then prompt you to extract it, creating a new After Effects project (.aep)

  • All products in this store are digital downloads delivered immediately after purchase. By completing your purchase, you expressly request immediate access to the digital content and acknowledge that you lose your right of withdrawal under EU consumer law (Article 16(m) of Directive 2011/83/EU) once the download has begun. For this reason, we do not offer refunds once the download has begun.

    We're committed to making sure everything works as described. If you run into a technical issue with your purchase, contact us at support@gagavideoeditor.com and we'll do our best to resolve it.

  • Our assets are fully compatible with Adobe Premiere Pro and After Effects 2022-2026

  • All transactions made through our online store are handled by Paypal. If you’d like to pay with credit card you can purchase our products through GUMROAD.

  • We understand that every video is unique. Some tell their story in a few quick moments, others take a journey. With both horizontal and vertical orientations, 4K and HD resolutions available, you have the flexibility to fit your specific needs, ensuring every edit is perfect, no matter the format. Whether you’re working on a widescreen or a vertical social media reel, our packs adapts to your needs effortlessly.

  • If you're having any trouble downloading or opening the product, reach out to us at support@gagavideoeditor.com to let us know and we'll help you out.

FAQ